Booking Conditions

1. GENERAL CONDITIONS
• All rates are inclusive of 5% service charge and 10% Value Added Tax (VAT)
• All rates are non-commissionable.
• Halong bay overnight tour: Child reduction applicable only if sharing a cabin on Cruise with maximum of 2 adults.

2: CANCELLATION
a) Full refund for cancellation due to bad weather or unexpected cases that prevent or stop the tour.
b) Full refund if you cancel booking 48 hours prior to the tour departure
c) Non refund for any cancellation  24 hours prior to the tour departure

3: PAYMENT METHOD 
Except as otherwise agreed by Asia Nature Travel, Client’s payment shall be executed by cash in Euros, Dollars or Vietnam Dongs Credit card are accepted with 2% bank’s charge.
In cases where credit facilities have been agreed with the Client payment shall be executed by swift or telegraphic transfer to the appropriate Asia Nature Travel’s bank account.
Any bank charges levied by the sending bank relating to transfers to Asia Nature Travel must be paid by the Client.

Asia Nature Travel Joint Stock Company

Head Ofice Address: No 23B Hang Hành street, Hoan Kiem district,Hanoi city, Vietnam.
Tel: (+84) 2439381800 Hotline: (+84) 966271111 { WhatsApp, Viber, Zalo }
Email: booking@asianaturetravel.com
International Travel License: 0217/2002/TCDL-GPLHQT
Business License number: 011102003689
Provided on 06th Oct 2002 by Ministry of Planning and Investment